American Public Media
  • MPR, Philanthropic, Major Gifts & Planned Giving - 12CC
  • St Paul, MN, USA
  • Hourly
  • Full Time

Benefits Eligible


Who We Are:

The mission of American Public Media Group (APMG) is to enrich the mind and nourish the spirit, thereby enhancing the lives and expanding the perspectives of our audiences and assisting them in strengthening their communities.  We aspire to be the leader in creating trusted and meaningful listening experiences with and for curious people, and we seek to create a diverse, inclusive culture focused on growth and outcomes to serve our audiences. 

APMG's primary operating divisions Minnesota Public Radio, Southern California Public Radio and American Public Media offer multi-regional FM broadcast channels, website, mobile and social media channels, live events, national content creation and distribution. Together, these divisions operate 49 public radio stations and 42 translators serving regional audiences in eight states from Minnesota, Michigan and the Upper Midwest to Idaho and California; distribute a portfolio of more than twenty national programs reaching nearly 20MM listeners weekly through 1,000 radio stations; serve rapidly growing audiences on digital, social and mobile platforms; and produce an increasing and diverse array of podcasts featuring the best in food, culture, entertainment, mental health, water, early brain development, business and investigative journalism. 

Your Role:

As the Donor Engagement Coordinator, you are responsible for implementing a comprehensive donor engagement/events program while simultaneously providing general administrative support for the Philanthropic Development department.

In this role, you will work with leaders on Philanthropic Development teams, across the organization, directly with donors, and external vendors, utilizing an exceptional ability to organize, prioritize, and move projects forward in a fast-paced environment. Your role serves at the cross section of events, communication, solicitation, and stewardship, primarily working to enhance the donor experience and inspire visionary support. It offers a unique opportunity to combine creativity with project and process management in a highly collaborative, donor-centric environment. As the Donor Engagement Coordinator, you are primarily responsible for planning and implementing key activities on the Donor Engagement team, a desire and willingness to serve as a thought partner in developing strategy is strongly encouraged.

Application Deadline: February 28, 2020

Position Responsibilities:

EVENT COORDINATION (60%)

Serve as project manager for all events hosted by Major/Planned Giving and Capital Campaign teams; work closely with internal key stakeholders (Donor Engagement Manager, Capital Campaign Manager, Director of Planned Giving, Director of Development Communications/Stewardship, major gift officers, content leads, other partners) to establish a detailed working plan to implement donor engagement strategy, overseeing the planning process from start to finish.

  • In collaboration with Development Communications team, develop a communications plan for each event, including event invitations, reminders, pre-event, and post-event emails
  • Manage event logistics in CRM (Salesforce), including creating and managing event page, building and maintaining RSVP reports, updating donor information, etc.
  • Solicit and manage external vendors (caterers, musicians, venues) to include securing contracts, tracking payment, communicating logistics, etc.
  • Build thorough event/show flows to be used by planning team, event talent, technical directors, and event hosts
  • Serve as onsite event manager, including occasional morning and evening events (1-3 times/month)
  • Manage internal event communications calendar using Outlook, WAVE, Excel, and Slack

GENERAL ADMINISTRATIVE SUPPORT (30%)

Provide broad support for Philanthropic Development department (Major/Planned Giving, Capital Campaign, Institutional Giving, Development Communications), primarily in the areas of meeting coordination, team budget maintenance/upkeep, CRM (Salesforce) data oversight, general process improvement/connectivity, and ongoing campaign projects.

  • Schedule and maintain bi-monthly Philanthropic Development/Content and weekly Major Giving team meetings in Outlook and Zoom
  • Collaboratively build meeting agendas and capture/publish minutes
  • Create and maintain Slack channels for meeting groups
  • Assist in updating Philanthropic Development pages on internal org website
  • Work with team budget managers to ensure accurate expense tracking, coding, and projecting
  • Serve as back up for solicitation and acknowledgement processes (primarily at fiscal/calendar year end)
  • Support efforts to solicit and steward Board of Trustees

DONOR RELATIONS (10%)

Create a positive, gratitude-focused environment in all interactions with donors (phone, email, in person) by collaborating with Philanthropic Development teams to enact a variety of stewardship activities.

  • In tandem with Stewardship Coordinator, devise a process to scale highly customized stewardship touchpoints to a broader pool of donors
  • Assist with occasional thank-you phone calls and handwritten notes to donors throughout the year
  • Co-develop series of activities and engagement opportunities for staff donors to strengthen internal culture of philanthropy and gratitude

Required Education and Experience:

  • Bachelor's degree or equivalent experience
  • 3+ years of relevant work experience, specific to events coordination and administrative support in a fast-paced environment
  • Exceptional written, oral, and interpersonal communication skills and proofreading capabilities
  • Experience in project and process management
  • Significant experience using customer or constituent databases (Salesforce highly preferred), Word, Excel, PowerPoint and MS Outlook

Required Skills, Knowledge, and Abilities:

  • Knowledge of effective fundraising practices
  • Demonstrated success in completing projects on time, on budget, and within scope
  • Demonstrated success in coordinating cross-functional teams
  • Demonstrated problem-solving skills
  • Exceptional level of accuracy and attention to details
  • Strong customer service skills and the ability to build effective professional relationships
  • Ability to be flexible and adaptable to change
  • Excellent organizational skills; ability to prioritize and work under pressure, often autonomously
  • Ability to learn and actively utilize software applications when needed (including Zoom, Slack)

Preferred Skills and Experience:

  • Certification in project or events management
  • Education or experience directly related to non-profit fundraising
  • Passion for the mission and content of MPR|APM
  • Commitment to cultural competency and desire to foster an internal culture of philanthropy

Reporting to this Position:     

None

Physical Demands and Working Conditions:

  • Must be able to perform the essential duties of the position with or without reasonable accommodation
  • Physical Demands: 
    • Required to move about in an office environment and sit for extended periods of time
    • Required to move about in the community, primarily in relation to events attendance
    • Frequent use of hands for data entry/keystrokes and simple grasping
  • Working Conditions: 
    • Moderate noise level
    • Occasional exposure to prevalent weather conditions

 

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

We are committed to hiring a breadth of diverse professionals and encourage members of diverse groups to apply.

 

American Public Media
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